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Transfer ownership

Handing the account to somebody else, ideally long before you have to.

Before you start

The person taking over has to already be a member, with a confirmed email address.

  1. The current owner opens Team members and finds the separate Transfer ownership section.

    The Team members screen, listing members, their roles, and any invitation still outstanding.
    The Team members screen, listing members, their roles, and any invitation still outstanding. Screenshots use a demonstration workspace.
  2. Choose an eligible, active member as New owner. They must have verified their email.

  3. Press Transfer ownership and confirm the result. The new owner takes over; the transferring owner remains an administrator.

You should see

Both parties receive a notification. The new owner manages billing and membership; private document ownership is not automatically reassigned.

If it did not work

Invite and verify the new owner before attempting transfer.

Transferring the workspace does not make private files visible to the new owner. Follow your organization’s record-handover process and retain needed completed copies.