Help / Your organization

Retention defaults

How long things are kept, and what that means for your own obligations.

1. Read Retention defaults in Settings or Your data.

   1

   • 1Your logo appears on invitation emails and on the signing screen. Click anywhere in this panel to upload one.

2. Completed agreements and audit records: seven years. Draft, declined, expired or cancelled agreements: ninety days.

3. Technical and security logs: twelve months. Signing evidence kept with a completed agreement can have a longer retention period.

4. Removed memberships and closed accounts have thirty-day recovery/export periods. Billing, legal and other necessary records can follow separate retention rules.

5. Keep your own copies if your organization needs them longer. Review the Privacy Policy for the complete policy.