This guide provides general operational information for Canadian organizations. It is not legal advice, and it does not determine whether a specific document or process is legally appropriate.
Two related ideas
Electronic signature is the broader concept of showing agreement electronically. A digital signature usually refers to a cryptographic technique that can help verify integrity or identity.
Choose for the risk
Routine service agreements may need a clear electronic process and evidence trail. Higher-risk or prescribed transactions may need stronger identity, certificates, witnesses, or legal review.
Avoid shorthand claims
Do not call every typed signature a digital signature. Describe the actual method, controls, and evidence your process uses.
A practical next step
Test the workflow with a non-sensitive document and your own test recipient. Check the current Help centre for step-by-step instructions and screenshots before using it for a real agreement.